Feedback

Feedback from our visitors

Our guests said…

**”Your house was really lovely, warm and cosy! we had a really great time in Hebden Bridge. Congratulations and well done with the house, it is fantastic! We have stayed in a lot of houses and yours is a really good one!

If I was to be really picky I would have liked to have had another bedside lamp in the master room and a slightly longer cable on the one in the twin room so that it could go between the two beds. Also and this is something I take for granted, a washing machine? to wash wet muddy clothes and doggy towels when you have been out walking in the rain. To which we get a lot of!!! in Britain.

But as I say a wonderful warm, clean home from home”.

And we replied…

Really pleased you liked the house, and we’ll sort the lights out as you suggest. We’re going to get a washing machine next week.

Thanks for the feedback, joe and beck.

Update 12 April 2011

We’ve installed the machine today.

Our guests said

“We have all really enjoyed our stay here in Hebden Bridge.  The Stamp Office is a great base to allow us to explore the area.  Thank you.”

Our guests said

“We have really enjoyed our stay, quite sad to be leaving early.  A great location and the house thoughtfully renovated and decorated beautifully.

Egg cups and a mirror in the double room would have been the only minor addition.

Thankyou for a lovely break.”

We replied.

We have the egg cups waiting and will put a mirror in before our next guests.  Glad you enjoyed it and thanks for the feedback.

Our guests said

“The beds are really comfy! Mattresses, duvets all v. good compared to others we’ve stayed in.  Toddler loved the toys and pram.  Great location, lovely house inside.  Very useful having a pint of milk on arrival.  Overall a really good experience.  Points below are minor.

Kitchen could be better stocked.  Didn’t matter much for us this stay, but if we stayed somewhere for a week would appreciate more utensils, especially grater, veg peeler.  Also tea towels in kitchen, hand towels for WCs.  Bottom lock on door very tricky.  Had to ask for help on arrival or would have been stuck”

We replied

Thanks for the feedback – we’ve tried to fit out the house as well as we can.  Point taken about the peeler and grater, we’ll get these for the next visitors.  We have got tea towels and hand towels in the house – we’ll make sure they are in clear view next time – and we’ll sort the lock out.  This is really useful feedback, thanks.  Joe and Beck

Update May 2011

We’ve now fitted a new lock.

Our guests said

(Likes?) “Tastefully decorated.  Comfortable bed and quality linen.  Close to all amenities and shops.  The welcome pack.  (Could improve?) “We have suggested a tray, milk jug and small dishes would be useful”

We replied

Thanks for the feedback.  We’ll get a tray, smaller dishes and a milk jug as you suggest.  Really glad you enjoyed your stay.

Our guests said

(Likes?) “We enjoyed the position of the house with respect to the town.  We did all the local walks from the house, and found it a good base for visits to Haworth, Skipton and even York.  We enjoyed the space of a 3 storey Town House, and the contemporary decor, period features bang on and was very well equipped.  Our overall opinion is that our accommodation was excellent, a fabulous welcome…”

(Could Improve?)” Maybe a few more soft furnishings (cushions) to complement the suite, and we feel that the front bedrooom could be better as the master as the travel cot etc would have more space (only a suggestion, not a complaint). Weather during our stay was very good, but had it been bad weather, we find a washer/drier to be beneficial for walkers with wet clothing.”

We replied

It’s great that you enjoyed yourselves, thanks for the positive feedback.  We have tried to make sure that everything in the house “fits”, but will look out for some cushions as you suggest.  We keep thinking about the bedrooms – on balance we are going to leave them as they are so that there is more room between the single beds when the room is set that way.  We did look at Washer Driers when we bought the washer, but reliability seems to be an issue,  and we have tried to take energy consumption into account when buying appliances for the Stamp Office.  Thanks again for the feedback – it’s really useful.

From the Comments  Book

May 2011.  Really enjoyed our stay.  Felt at home straight away

may 2011.  Great weekend.  Enjoyed our stay.  Wine and cake very nice.  Thankyou.

May/June 2011.  The Stamp Office is lovely.  It has been warm, cosy, comfy and relaxing.  The house is well equipped and we wanted for nothing.  Hebden Bridge has been a great place to visit – we enjoyed eating at the Olive Branch – friendly and tasty.  Haworth is well worth a visit too.  The beautiful surroundings have been a tonic.  It has been a smashing little holiday – thanks so much

June 2011.  We have all enjoyed our stay here in The Stamp Office.  An excellent base for the local walks, Hardcastle Crags, Gibson Mill and the walk to Heptonstall and Stoodley Pike.  Also Haworth and the Bronte walk.  Enjoyed our stay in this great house.

June 2011.  Well, it’s where to start.  The Stamp Office was perfect for us.  All you need for a pleasant and comfortable stay.  Hebden Bridge was an idyllic location with a couple of great restaurants and pubs with great real ales.  We would recommend the Olive Branch and El Mulino for food.  Excellent walk from here to Harsdcastle Crags/Gibson Mill, very picturesque and we hopped on the 500 bus, £3.90 return that took us to Haworth which was stunning..Enjoy!

July 2011.  What a lovely place to stay  -full of history, charm and space.  We had some lovely walks along the canal and river.  Thank you for making us so welcome.  We would highly recommend The Stamp Office to anyone who wants to visit this beautiful area.

July 2011.  It’s a lovely house with all the supplies you need.  Hebden Bridge is such a quaint and beautiful town.  The surroundings are awesome and there are lots of places to visit. Totally felt at home!! Thanks!

July 2011.  We felt at home straight away – the house is lovely and thoughtfully equipped  -we wanted for nothing.  The area is lovely, we really enjoyed our stay.  Thank you for your hospitality.

August 2011.  Beautiful house, clean and comfortable, warm welcome.  Great walks and biking.  Good pub food at Stubbing’s Wharf, nice Turkish meal at the Olive Branch.  Overall a lovely holiday

August 2011.  Beautiful house, lovely, warm and very clean, a real home from home.  So convenient for the station and what a joy being able to walk to the cinema in two minutes.  You can happily abandon your car as there’s everything you need by foot or bus.  Visit Heptonstall and Stubbing Wharf pub.  We will be back soon.

August 2011.  Lovely warm house, good location close to shops and station.  We had a lovely stay, visit the Stubbing Wharf pub – food is gorgeous (book a table)  We walked to Gibson Mill – about an hour each way – worth it if you like walks.

August 2011.  Beautiful house, a real home from home, excellent location.  Good transport links if you want to leave the car behind. Really friendly owners.  Good holiday had by all.  Would come again and recommend to friends.

September 2011.  Lovely house, bed very comfortable.  Could swap sofas round – the ones in the loft more comfortable.  Kitchen spacious and well equipped.  Had lovely time in lovely house, would come back again.

September 2011.  Lovely.  Enjoyed our stay allowing us to explore the area.

September 2011.  Top class in every respect.  Clean, comfortable and convenient.  Lovely owners provide a warm welcome and are very friendly.  We stayed a week and didn’t move the car at all – there’s so much to do.  Rail and bus connections are great and reasonably priced.  5* holiday. *****